Order ID is not being returned from PayPal

Apr 14, 2009 at 7:06 PM
I've run into a small problem, when ordering by Check the OrderID is captured correctly on the Order History.  When Ordering by PayPal the OderID on the Order History appears to never get's updated.  I can see that it's being passed to PayPal, once the transaction is processed the Order Status is updated correctly, the record is in the order history with no OrderID attached to it.

Any help would be appreciated,

Thanks,

-Mike
Coordinator
Apr 15, 2009 at 8:02 AM
Hi Mike,

Do you mean the Order number like "00-00001-01056-20090317 " or just "01056" in the short format?

This number gets created when paypal returns either an IPN (the prefered setup for paypal) or just a normal return, at the same time as the status gets updated, so I would have expected to see both work or both fail.

What is the status of the order?

Regards,
Dave