Checkout requires 'special deliver'

Nov 27, 2009 at 10:45 PM

What situation causes the following message when you check out (test mode)?

'The order you have selected needs special deliver.
Please contact us at the email address below :'

I know this is from the specialshipping.text template, I just don't know why it is there? I did not specifiy anything to have 'special deliver'???

Thanks
Bridget

Nov 28, 2009 at 9:18 AM

This message is displayed when NB_Store can't calculate any shipping cost, it assumes you want special shipping.  The way to fix this is to setup your shipping rates, if you don;t want shipping set the shipping free limit to 0.00.

Regards,

Dave.

 

Nov 28, 2009 at 9:09 PM

Thanks Dave,

I added some shipping options as you said and that did the trick!

Dec 19, 2011 at 10:10 PM

Hi,

I have the opposite need :-)

How can I trigger that message when the buyer selects a specific country? The idea is not to exclude that country, but to signal that it needs to be discussed.

Thanks

Franco

Dec 20, 2011 at 10:12 AM

Hi,

You could try doing all your shipping at the country level, the countries where you need the message, make sure a "0" shipping is calculated.  Alternatively you could try some jQuery to validate it, although injecting this into the checkout (which is not template driven), could be an issue for you.

Regards,

Dave.