Merchant E-mail issue

Jan 18, 2010 at 7:31 PM

Hello,

We have recently integrated the NB_Store module into our web site, and we couldn't be happier with the results, bar one small issue: we can't get the merchant and customer e-mails to work when the e-mail addresses are in our domain. When I set the merchant and customer e-mail addresses to my hotmail account, the e-mails work fine.  The core DNN e-mail functionality is working in other places in the web site.  Do you have any ideas regarding possible causes for this issue?  Our mail hosting service indicates that they don't even see the e-mails coming from the cart when the destination e-mail address is from our domain.  Any suggestions would be greatly appreciated.

Amy

 

 

Jan 18, 2010 at 8:12 PM

Hi,

I had this same issue with another store a couple of years ago.
Switchting the SMTP setting from Anonymous to Basic in HOST->site settings resolved this.

Hope it works, regards, Ton Hermes

Jan 18, 2010 at 8:46 PM

Got it working.  Thanks!

From: ton_hermes [mailto:notifications@codeplex.com]
Sent: Monday, January 18, 2010 4:12 PM
To: Amy Hofmeister
Subject: Re: Merchant E-mail issue [NBStore:81214]

From: ton_hermes

Hi,

I had this same issue with another store a couple of years ago.
Switchting the SMTP setting from Anonymous to Basic in HOST->site settings resolved this.

Hope it works, regards, Ton Hermes

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Jan 18, 2010 at 8:47 PM

Working now. Thanks!