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The store supports the Export of products, categories, images and orders. And the Import of Products, categories and product images.
For large imports you may need to update the web.config to allow for the execution, in which case you need to change the httpRuntime section to something like this:

<httpRuntime useFullyQualifiedRedirectUrl="true" maxRequestLength="8192" requestLengthDiskThreshold="8192" executionTimeout="6000"/>


  • Products, categories Tax ans Shipping Rates exported in XML format.
  • Order exported in XML format.
  • Images Exported in ZIP format.
  • Documents Exported in ZIP format.


  • Import products as existing products, this will search for a product with a matching product reference, if found it will update this product, if not found it will create a new product.
  • Import products as new products.
  • created categories for the products, if not selected all imported products will be created in a default "Imported" category.
  • Import Shipping Rates. If selected all current shipping rates will be removed. (Product level shipping weights and costs will be imported with the products)
  • Product images can be imported using a zip file. If the size of the zip file is large, depending on the portal and web.config settings the zip file may not upload.
  • Documents can be imported using a zip file. If the size of the zip file is large, depending on the portal and web.config settings the zip file may not upload.

Importing CSV file formats

You can import a CSV file by using the productCSV.ImportMapping and categoryCSV.ImportMapping templates (BackOffice>Utilities>Templates).

The example template that are installed with NB_Store, "categoryCSV.ImportMapping" and "productCSV.ImportMapping" refer to a simple CSV import.
The default mapping corresponses to a CSV file format of:
CategoryName,ProductRef,Manufacturer,ProductName,Summary,XMLData(Custom Product Field),Weight,UnitCost,{Unused},ImageName

A default Field delimeter of comma is used ","
A default Row delimeter of carrage return, line feed is used "vbCrLf"
To change these delimeters you can use the "RowDelimeter.ImportMapping" and "FieldDelimeter.ImportMapping" settings, make sure you use html decode characters (e.g.: &#09; = horizontal tab; &#13;&#10; = vbCrLf)

Each Product in the CSV file MUST have a ProductRef, products with a blank ProductRef will not be imported.

TIP: This easiest way to setup a CSV mapping is to create a product in the store with the format you require, export to xml, edit the xml and extract the product section for the "productCSV.importmapping" ( between the <P> nodes) and extract the category section for the "categoryCSV.importmapping" (between the <NB_Store_CategoriesInfo> node).
Then by editing it to place in the [COL:#] tokens in the correct place. (Careful this can get more complex than you may think).

Import of multiple language import:
The [LANG] token can be used to link the import language, or a column token can be used if multiple langauges are to be imported.
- Each category name must be different for each languauge.
- A column must be specified for the Product Lang node. ([LANG] can be used for the other Lang fields)
- Each product must have an entry for each language, the product ref must be the same for each language.

The categoryID is linked to the "CategoryName" column in the productCSV.ImportMapping.

The "replaceCSV.ImportMapping" template setting can be used to replace strings in the CSV file. By default this setting is not created during the NB_Store installation, so you will have to create it in "BackOffice>Utilities>Templates", if you require string replacements.

In should be created in the format:
<item col="1" str="" rpl="" substr="true"/>
<item col="*" str="" rpl="" substr="true"/>

col = the column for the replace to be active. if a "*" is used them all columns are active.
str = the string to be searched for.
rpl = the string to be used as the replacement.
substr = if true column with be searched for any substrings, if false the the whole column must match for a replacement to be made.

Last edited Dec 29, 2009 at 7:48 PM by ThomasVdB, version 3


kel11602 Jul 28, 2011 at 12:28 PM 
How can I export products and categories? I click export and an error occurs with this message: "The given path's format is not supported"

sarjmand Dec 22, 2009 at 4:42 PM 
Would you be able to publish the format of the CSV file? field names? I am not sure if I get a export XML I can find the format (field names).