Items not showing on orders.

Oct 29, 2009 at 10:37 PM

Hi Dave,

Can you offer any clues about what I've done?

Just testing one of my store prior to going live and I see that the order forms are showing totals, freight etc., but are not showing the actual items.

as below:

Invoiced to :
Wendy Keir
6A Lake Terrace Rd
Burwood
8061 Christchurch

Christchurch City


martyn@solutions-online.co.nz

Deliver to :
Wendy Keir
6A Lake Terrace Rd
Burwood
8061 Christchurch

Christchurch City

 

Description

Price

Qty

Total

Shipping

$4.95

GST

$0.00

Total

$49.90

Coordinator
Oct 30, 2009 at 9:04 AM

Hi Martyn,

I think this is because the Fck editor is set to reformat html, unfortunatly the "order.email.template" and "order.text.template" are not valid html, because of the [TAG:OrderDetail] token being a list of <tr>'s, so the fck editor moves it.

You need to make sure the  token looks something like this in the template

</td>
      </tr>
      [Order:DetailRows]
      <tr>
<td align="right" colspan="3">

 

As you can see it's between two <tr>'s, which makes the token replaced html OK, but the template not html standard.

You'll need to edit it in either textbox mode or in text mode in the editor.  Or an alternative is to turn off reformatting in the editor. (I usually only use textbox mode.)

Regards,

Dave.